Begin Your Engagement With New Zealand's #1 Zoho Partner
Recognised as New Zealand's Best Zoho Partner for 2022, 2023, 2024 and 2025, we help businesses unlock the full potential of Zoho.
First Top-Up Special $129 $99/hr
Book your free video conference with our Zoho Consultants
Get your free comprehensive Zoho rollout quotation
Work with New Zealand’s #1 Zoho Partner, chosen by Zoho themselves
Minimum project size 10 consulting hours.

New Zealand’s Expert in Zoho Consulting
We operate on a prepaid hours model with published rates and a written scope before work begins. You’ll know exactly what you’re getting, and what it costs, from day one.

What Can Be Achieved in the First 10 Hours
The minimum first engagement is 10 hours. For a business starting with Zoho for the first time, this is ideal to make a meaningful difference. Typical scope at this level includes:
- Discovery session
Mapping your business processes and defining what Zoho needs to do. - CRM pipeline configuration
Stages, fields, and deal structure aligned to how your team sells. - Core workflow automation
Two to four automated rules covering your highest-priority manual tasks. - User setup and permissions
Roles, access controls, and team onboarding. - One integration connection
Such as Zoho CRM to your email platform or accounting system.
How the Pricing Model Works
Smartmates designed to be clear, transparent, and predictable. Here’s how it works in practice:
- Purchase hours upfront
A written scope document is provided before any hours are drawn down. - Hours logged transparently
Every hour is tracked and reported. You always know what’s been used and what remains. - Top up when needed
If your balance runs low, you can top up with a new estimate provided before additional hours are used. - Unused hours stay valid
Any remaining balance is valid for 12 months from purchase. Available for support, troubleshooting, additional questions, or further adjustments.
What Your Consulting Hours Cover
Hours purchased can be applied to any Zoho service your business needs. Common uses include:
- Zoho CRM setup
Pipelines, custom fields, modules, user roles, and reporting. - Workflow automation
Lead routing, task triggers, approval flows, and follow-up sequences. - Data migration
From Salesforce, HubSpot, spreadsheets, or legacy systems. - Zoho integrations
Connecting Zoho to your accounting, communication, or operations tools. - Post-implementation support
And refinements after go-live. - Staff training
Hands-on sessions and written documentation for your specific setup. - Zoho One or multi-product configuration
Across CRM, Desk, Books, Projects, and more.
Pricing at a Glance
- First top-up: $99/hr + GST
- Subsequent top-ups: $129/hr + GST
Minimum engagement: Your first top-up requires a minimum of 10 consulting hours.
Balance validity: Your consulting hours balance remains valid for 12 months from the date of purchase and can be used flexibly based on your needs.
Start With a Free Zoho Consultation
Schedule a complimentary consultation and speak with our certified Zoho experts. You’ll receive clear next steps, estimated hours, timeline, transparent pricing, and complete freedom to decide.
As New Zealand’s four-time Zoho Partner of the Year, we rely on structured delivery and systems that perform. If you move forward, your first top-up activates the work.
Request a Callback from Smartmates

Sarah
I’ll listen to your Zoho needs to understand your business challenges and goals, ensuring a tailored approach.
I’ll bring a certified Zoho engineer to our first consultation to explore solutions and clarify your requirements.
We’ll deliver your free project plan quotation, detailing the steps, timeline, and costs—up to this point, it’s completely free!
“My mission is to solve your key problems, build your trust in our capabilities and deliver exceptional value for money.”

