Recognised as Australia’s Best Zoho Partner—now we help businesses in New Zealand's Retail industry unlock the full potential of Zoho .*
Zoho solutions from $99/hour
- Book a video call with our specialists.
- Get a detailed, personalised setup and optimisation plan.
Let Smartmates transform your data into actionable insights.
Minimum project size: 10 hours ($990).
*Based on Partner Points, as per Zoho’s partner assessment criteria.

Zoho Consulting Services for Retail – Manage Sales, Inventory, and Customers Easily
Retail businesses handle sales, stock, and customer service daily. Without the right tools, tracking inventory, processing orders, and keeping customers happy can be difficult. Manual processes slow things down, cause mistakes, and reduce profits. To work efficiently, businesses need simple tools that make everything easier.
Zoho helps retail businesses manage sales, track stock, and improve customer service. With Zoho CRM, Zoho Inventory, and Zoho Books, businesses can organise customer details, manage stock levels, and track finances. A central system helps retailers run smoothly, reduce errors, and increase profits.
As a Zoho authorised partner, Smartmates helps retail businesses in New Zealand set up and customise Zoho. Whether you need Zoho consulting services to automate processes, a Zoho agency to connect tools, or Zoho consultants to adjust features, Smartmates ensures a smooth setup. Our solutions help businesses sell more, reduce waste, and improve customer experience.
Common Problems in Retail
Retail businesses often struggle with:
- Stock control issues
Running out of products or overstocking wastes money. - Slow checkout and order processing
Manual invoicing and order tracking cause delays. - Poor customer management
Losing track of customer preferences reduces repeat sales. - High operational costs
Inefficiencies increase expenses and reduce profits.
Without an organised system, businesses lose money, frustrate customers, and struggle to grow. A good system keeps everything in one place and makes work easier.
How Zoho Helps Retail Businesses
Zoho provides easy-to-use tools to improve retail management:
- Zoho CRM Manage customers, track sales, and improve marketing.
- Zoho Inventory Control stock levels, avoid shortages, and manage orders.
- Zoho Books Automate billing, invoices, and financial tracking.
- Zoho Commerce Build an online store and track online sales.
- Zoho Campaigns Automate marketing emails and promotions.
With Zoho CRM, businesses can track customer details and create personalised offers. Zoho Inventory keeps stock levels accurate, preventing shortages and excess stock. Zoho Books automates financial tasks like invoicing and payments. Zoho Commerce helps businesses sell online and track orders. Zoho Campaigns automates email marketing to keep customers engaged. Using Zoho helps retailers reduce mistakes, increase efficiency, and grow their business.
Why Work with a Zoho Consulting Partner for Retail?
Smartmates provides Zoho consulting services to help retail businesses grow. We offer:
- Custom Zoho setup
Tailoring features to fit retail needs. - Automation solutions
Reducing manual work and improving speed. - Stock and sales tracking
Helping businesses manage orders efficiently. - Data security
Keeping customer and business information safe. - Ongoing support
Assisting businesses as they expand and scale.
With Smartmates, retail businesses can simplify sales, improve stock management, and increase customer satisfaction. Our automation solutions help businesses process orders, manage finances, and reduce workload. We also provide security solutions to protect business and customer data.
Improve Your Retail Business with Zoho and Smartmates
With Zoho, retail businesses in New Zealand can:
- Track customer details and purchase history.
- Manage stock levels and avoid shortages.
- Automate invoicing, orders, and payment tracking.
- Improve customer engagement with marketing tools.
- Use real-time data to make better business decisions.
A simple system helps businesses track sales, stock, and customers efficiently. Automating routine tasks saves time and reduces mistakes. Digital tools improve marketing and customer engagement. With Zoho, retail businesses can sell more while keeping operations smooth.
Work with Smartmates – Your Trusted Zoho Consultants
Choosing Smartmates means working with experienced Zoho consultants who understand the retail industry.
- Trusted Zoho agency
Experts in sales and inventory management. - Custom Zoho solutions
Designed for retail businesses of all sizes. - Long-term support
Helping businesses improve efficiency and grow.
We provide solutions that help retailers manage customers, track sales, and automate financial processes. Our team ensures businesses can reduce workload, improve organisation, and increase profits. Whether you run a small store or a large retail chain, Smartmates customises Zoho to fit your needs. We also provide training and ongoing support, ensuring teams get the most from Zoho’s tools. As a trusted Zoho agency, we work closely with retail businesses in New Zealand to improve operations and customer satisfaction.
Make managing retail easier with Zoho and partner with Smartmates for expert Zoho consulting services today.
Request a Callback from Smartmates

Sarah
I’ll listen to your Zoho needs to understand your business challenges and goals, ensuring a tailored approach.
I’ll bring a certified Zoho engineer to our first consultation to explore solutions and clarify your requirements.
We’ll deliver your free project plan quotation, detailing the steps, timeline, and costs—up to this point, it’s completely free!
“My mission is to solve your key problems, build your trust in our capabilities and deliver exceptional value for money.”