Get More from Zoho One with Expert Consultants by Your Side

Are you getting the most out of your Zoho One package? Many NZ businesses only use a small part of what they’re paying for. The right consultant can help you use more of what you already own.
The Hidden Power of Zoho One Sitting Right Under Your Nose
Think about this. You bought a powerful business tool that should change how you work. But you’re only using a tiny part of it. This happens to lots of Kiwi businesses with Zoho One.
Here’s the thing: Zoho One isn’t just another program. It’s a complete business platform with over 45 apps that work together. These apps cover everything from sales and marketing to finance and HR. Without good guidance, you’re probably missing out on most of what you paid for.
Why Kiwi Businesses Need Zoho One Consultants
Let’s face it, setting up software isn’t your main job. As a director, you should be thinking about growth and strategy, not figuring out how to set up workflows or create reports.
Here’s why working with Zoho One consultants makes sense:
- Your time has value. The hours your team spends trying to figure out Zoho could be used to make money instead.
- You might be missing important features. Without expert help, you could miss tools that would save you money and time.
- Getting systems to work together is tricky. Making your CRM talk to your accounting, inventory, and marketing systems takes special knowledge.
- Custom solutions give you an edge. Standard setups rarely fit your specific business needs, consultants can tailor Zoho to work just for you.
Also Read: How a CRM Implementation Consultant Can Transform Your Business
What Expert Zoho One Setup Actually Delivers
When set up properly, Zoho One becomes the backbone of your business, connecting all parts and responding to your needs. Here’s what our clients usually see:
Better Data Access
Before working with consultants, many businesses have data spread across different systems. Customer details in one place, sales numbers in another, and finances somewhere else. A good Zoho One setup brings everything together.
More Automation
Your staff are too valuable to waste time on repetitive tasks. Zoho One can automate many processes, from following up with leads to sending invoice reminders.
Better Customer Experience
How much business are you losing because of gaps in your customer journey? With properly connected Zoho apps, you can create smooth experiences that keep customers coming back.
Table: What Expert Zoho One Setup Can Do
Business Area | Without Expert Help | With Zoho One Consultants |
Sales | Manual lead tracking, missed follow-ups | Automatic lead scoring, timely reminders, guided selling |
Support | Slow responses, staff answering the same questions | Self-service options, chatbots for common questions |
Marketing | Disconnected campaigns, unclear results | Connected campaigns with clear performance tracking |
Operations | Entering data multiple times | Automatic data flow between apps |
Finance | Late payments, manual tracking | Automatic invoicing and payment reminders |
The Smartmates Approach: More Than Just Technical Setup
While many IT companies can do basic Zoho setup, true consulting goes deeper. At Smartmates, we know that technology should help your business goals.
Our method includes:
- Business Analysis: Understanding what you want to achieve
- Process Design: Creating workflows that remove bottlenecks
- Custom Setup: Making Zoho fit your industry needs
- Staff Training: Making sure your team actually uses the system
- Ongoing Support: Improving things as your business changes
We’re not just tech people, we’re business consultants who use Zoho One as our toolkit to fix your operational problems.
Common Zoho One Setup Problems (And How Consultants Help)
Most digital projects fail without proper guidance. Here are the common problems businesses face:
Thinking It’s Simpler Than It Is
Zoho seems easy to use at first. Basic functions are simple, but creating truly helpful business systems needs deeper knowledge.
Setting Up Without Planning
Many businesses start setting up apps without mapping out their processes first. This just creates digital versions of existing problems rather than fixing them.
Staff Don’t Use It
Even the best system is useless if your team doesn’t use it. Proper training is often missed in DIY setups.
Finding the Right Zoho One Consultant for Your Business
Not all Zoho consultants are the same. When looking for help, consider these factors:
- Official Certification: Look for official Zoho certifications
- Business Understanding: Technical skills alone aren’t enough
- Similar Experience: Have they worked with businesses like yours?
- Ongoing Support: What happens after setup is complete?
- Client Feedback: What do other businesses say about them?
At Smartmates, we have all these qualities as certified Zoho experts with lots of experience helping Kiwi businesses.
Your Next Steps: Getting More Value from Zoho One
If you’re not getting enough value from your Zoho One investment, here’s what we suggest:
- Book a Zoho Check-Up: Let our experts look at your current setup and find quick improvements.
- List Your Pain Points: Which business processes cause the most problems? Start with these.
- Take It Step by Step: You don’t need to change everything at once. Start with core apps and grow from there.
“The best time to improve your Zoho setup was when you first bought it. The second best time is now.”
Transform Your Business with Expert Zoho One Consultants
Imagine coming to work with all your business systems working perfectly together, customer data flowing between apps, automated workflows handling routine tasks, and easy access to reports.
This isn’t just a dream, it’s exactly what properly set up Zoho One delivers. With expert consultants like Smartmates helping you, the path to this digital transformation becomes clear and doable.
Don’t let your Zoho One subscription go to waste. Transform your business operations, improve customer experiences, and drive growth with expert guidance.
Ready to unlock the full value of your Zoho One investment? Contact Smartmates today for a free consultation. Our team of certified Zoho experts can help you turn Zoho One from a set of apps into your business advantage.
Visit smartmates.co.nz or call us at +64 9 941 9687 to start your Zoho transformation journey.