Recognised as Australia’s Best Zoho Partner—now we help businesses in New Zealand's eCommerce industry unlock the full potential of Zoho .*
Zoho solutions from $99/hour
- Book a video call with our specialists.
- Get a detailed, personalised setup and optimisation plan.
Let Smartmates transform your data into actionable insights.
Minimum project size: 10 hours ($990).
*Based on Partner Points, as per Zoho’s partner assessment criteria.

Zoho for the eCommerce Industry – Easy Store and Sales Management with Zoho Experts
Running an online store takes a lot of work. You need to manage orders, track inventory, and keep customers happy. Without the right tools, handling payments, shipping, and customer support can be slow and stressful.
Zoho provides simple solutions to help eCommerce businesses organise their stores, automate sales, and improve customer service. With tools like Zoho Commerce, Zoho Inventory, and Zoho CRM, businesses can manage products, track stock, and stay connected with customers—all in one place.
As a Zoho expert, Smartmates helps eCommerce businesses set up and use Zoho the right way. Whether you need to hire a Zoho expert to build your store or want an expert Zoho consultant to improve your processes, Smartmates makes sure your business runs smoothly.
Common Problems in eCommerce
Without a good system, online stores often face these issues:
- Order mistakes
Manually tracking sales can lead to delays and errors. - Stock issues
Running out of popular items or overselling can upset customers. - Slow customer service
Without a proper system, answering customer questions takes too long. - Complicated sales tracking
Managing different sales channels without automation is difficult. - Lack of insights
Without reports, it’s hard to know what’s selling and what needs improvement.
Zoho makes it easy to manage your online store and avoid these problems.
How Zoho Helps Online Stores
Zoho has tools that help eCommerce businesses run smoothly:
- Zoho Commerce
Create, manage, and grow your online store with an easy-to-use platform. - Zoho Inventory
Track stock levels, manage warehouses, and process orders faster. - Zoho CRM
Keep customer details, sales history, and marketing campaigns in one place.
With these tools, online stores can automate daily tasks, improve customer experience, and grow sales.
Why Work with a Zoho Expert for eCommerce?
Setting up Zoho the right way saves time and helps your business grow. Smartmates can assist with:
- Zoho Commerce setup
Build an online store that’s easy to use and looks professional. - Automating sales and orders
Reduce manual work and speed up order processing. - Payment and shipping integration
Connect Zoho to payment providers and couriers. - Better customer communication
Use Zoho CRM to manage customers and send promotions. - Ongoing support
Get expert help to improve and expand your store.
With Smartmates, eCommerce businesses can focus on selling while Zoho takes care of operations.
Grow Your eCommerce Business with Zoho and Smartmates
By working with Smartmates, online stores can:
- Manage orders easily
Track and process sales quickly. - Keep stock updated
Never run out of popular products. - Hire a Zoho expert
Get professional support from a trusted Zoho partner. - Improve customer service
Answer questions faster and keep buyers happy. - Use reports to grow sales
Learn what’s working and what needs improvement.
As an expert Zoho partner, Smartmates helps online stores set up and use Zoho tools the right way.
Work with Smartmates – Your Trusted Zoho Expert
Choosing Smartmates means working with experienced Zoho experts who understand online businesses.
- Trusted Zoho expert
Specialists in store management, sales, and customer service. - Smooth Zoho integration
Connecting Commerce, Inventory, and CRM for better workflows. - Custom solutions
Adjusting Zoho tools to fit your online store’s needs. - Ongoing support and training
Helping you and your team use Zoho easily.
Run your online store smoothly with Zoho and hire Zoho experts from Smartmates.
Request a Callback from Smartmates

Sarah
I’ll listen to your Zoho needs to understand your business challenges and goals, ensuring a tailored approach.
I’ll bring a certified Zoho engineer to our first consultation to explore solutions and clarify your requirements.
We’ll deliver your free project plan quotation, detailing the steps, timeline, and costs—up to this point, it’s completely free!
“My mission is to solve your key problems, build your trust in our capabilities and deliver exceptional value for money.”