Awarded Australia’s Best Zoho Partner for 2023, 2024, and 2025 by Zoho, from over 60+ Aussie and New Zealand Zoho Partners.*
- Unlock our expertise for only $99 per hour plus GST
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- New Zealand's best Zoho Partner, as recognised by Zoho themselves!
Minimum project size: 10 hours ($990 + GST).
*Based on Partner Points, as per Zoho’s partner assessment criteria

Our expertise is backed by industry recognition and a commitment to excellence. As a Zoho Premium Partner and Australia’s Most Certified Zoho Partner, we have earned top-tier recognition for three consecutive years. These certifications and awards reflect our dedication to delivering exceptional solutions, driving client success, and staying at the forefront of the Zoho ecosystem. Below, we highlight our achievements and what they mean for your business.
Smartmates Zoho Certifications and Awards
At Smartmates, we take pride in being a Zoho Premium Partner and Australia’s Most Certified Zoho Partner. With three consecutive years of top-tier recognition, our dedication to excellence, client success, and continuous learning sets us apart in the Zoho ecosystem. Here’s a look at our journey, achievements, and why partnering with Smartmates means working with the best in Zoho solutions.
Ranked Zoho Premium Partner – Three Years in a Row
Smartmates has been recognised as a Zoho Premium Partner in Australia for three consecutive years. This ranking reflects our deep expertise and commitment to delivering measurable success for our clients. It is a testament to the trust businesses place in us and the high standards we maintain in every project.
Certifications That Set Us Apart
Our team holds advanced certifications across more than 60 Zoho applications, ensuring we provide versatile, high-impact solutions tailored to diverse business needs. Here’s a look at our key certifications:
- Zoho CRM: Administrator, Consultant, and Developer certifications for expert CRM implementation and customisation.
- Customer Support & Project Management: Zoho Desk, Zoho SalesIQ, and Zoho Projects certifications to enhance service delivery and project execution.
- Digital Marketing & Security: Zoho Social, Zoho Campaigns, Zoho Mail, and Zoho Vault certifications to drive secure engagement strategies.
- Financial & Subscription Management: Zoho Expense, Zoho Inventory, and Zoho Billing (formerly Zoho Subscriptions) certifications for streamlined financial operations.
- Recruitment & Agile Tracking: Zoho Recruit and Zoho Sprints certifications to support HR and project management efficiency.
Every certification reflects our commitment to automation, streamlined workflows, and business growth, ensuring our clients receive the best possible Zoho solutions.
Expert Integration Across 60+ Zoho Apps
With expertise across the entire Zoho suite, Smartmates ensures that each solution is precisely tailored to fit business requirements. As Zoho Integration Specialists, we connect Zoho with hundreds of platforms, enabling seamless workflows and improved operational efficiency.
Supporting Over 30 Industries Across Australia & New Zealand
Our experience spans 30+ industries, allowing us to deliver industry-specific Zoho solutions. From finance and healthcare to retail and logistics, we understand the unique challenges businesses face and provide customised Zoho implementations to meet sector-specific demands.
Advancing Through the Zoho Partner Program
Smartmates has reached the highest tier within the Zoho Consulting Partner Program, reflecting our expertise and commitment. Below is a breakdown of the Zoho Partner Tiers:
- Authorised Partner: Entry-level tier requiring $5,000 in revenue, essential certifications, and successful project implementations.
- Advanced Partner: Higher certification levels, increased revenue, and a Zoho Value Score of 400+, demonstrating client success and engagement.
- Premium Partner: The highest tier, requiring a Zoho Value Score above 600, signifying excellence in revenue growth, implementation success, and customer retention.
Smartmates’ Success in Zoho’s Value Scoring System
We have consistently excelled in Zoho’s Partner Value Scoring System, earning top scores in key categories:
- Revenue: Continuous growth in Zoho licensing revenue, demonstrating our commitment to expanding Zoho adoption.
- Customer Success: High client retention and satisfaction scores, proving the impact of our tailored solutions.
- Market Readiness: Industry-leading certifications, successful implementations, and published case studies showcasing our expertise.
- Zoho Engagement: A strong focus on Zoho branding, marketing campaigns, and dedicated Zoho sales teams to enhance our visibility and influence within the ecosystem.
Transparent Billing & Exceptional Support
At Smartmates, transparency is key. Our clients receive detailed weekly statements, ensuring full visibility into every task and time spent on their projects. Our fast, responsive team is always available to ensure smooth business operations.
Consistently Rated 5 Stars on Google
Our commitment to quality service is reflected in our consistent 5-star Google reviews. Every positive review is a testament to the results we deliver and the trust our clients place in us.
Partner with the Best in Zoho Solutions
Choosing Smartmates means partnering with a team of certified experts dedicated to delivering tailored Zoho solutions that drive business success. Let’s take your business to the next level with a partnership built on expertise, transparency, and results.
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Sarah
I’ll listen to your Zoho needs to understand your business challenges and goals, ensuring a tailored approach.
I’ll bring a certified Zoho engineer to our first consultation to explore solutions and clarify your requirements.
We’ll deliver your free project plan quotation, detailing the steps, timeline, and costs—up to this point, it’s completely free!
“My mission is to solve your key problems, build your trust in our capabilities and deliver exceptional value for money.”