Recognised as Australia’s Best Zoho Partner—now we help businesses in New Zealand's Travel & Tourism industry unlock the full potential of Zoho .*
Zoho solutions from $99/hour
- Book a video call with our specialists.
- Get a detailed, personalised setup and optimisation plan.
Let Smartmates transform your data into actionable insights.
Minimum project size: 10 hours ($990).
*Based on Partner Points, as per Zoho’s partner assessment criteria.

Zoho Consulting Services for Travel & Tourism – Easy Booking and Customer Management
Travel and tourism businesses handle bookings, customer inquiries, and payments every day. Without the right tools, tracking reservations, managing itineraries, and handling customer support can be difficult. Manual work takes time, causes mistakes, and slows everything down. To stay efficient, businesses need simple tools to keep everything organised.
Zoho helps travel businesses manage bookings, track customer details, and automate payments. With Zoho CRM, Zoho Books, and Zoho Desk, businesses can handle customer requests, process payments, and improve service. A central system makes operations faster, reduces errors, and ensures a smooth travel experience for customers.
As a Zoho authorised partner, Smartmates helps travel businesses in New Zealand set up and customise Zoho. Whether you need Zoho consulting services to automate bookings, a Zoho agency to connect systems, or Zoho consultants to adjust features, Smartmates makes the process simple. Our solutions help businesses work faster, improve customer service, and grow their bookings.
Common Problems in Travel & Tourism
Travel businesses often struggle with:
- Slow booking processes
Manual reservations lead to delays and mistakes. - Customer service issues
Without a proper system, handling inquiries takes too long. - Missed payments
Managing invoices and tracking payments manually is inefficient. - Itinerary management challenges
Keeping track of trip details can be confusing without automation.
Without a good system, businesses waste time, lose customers, and struggle with booking errors. A simple, automated system helps solve these problems.
How Zoho Helps Travel & Tourism Businesses
Zoho provides easy tools to improve travel management:
- Zoho CRM Manage customer inquiries, bookings, and follow-ups.
- Zoho Books Automate invoices, billing, and payment processing.
- Zoho Desk Track and resolve customer issues quickly.
- Zoho Creator Build custom apps for itinerary planning and tour scheduling.
- Zoho Campaigns Automate marketing emails and promotions.
With Zoho CRM, businesses can manage customer details and reservations in one place. Zoho Books automates invoicing and payment tracking. Zoho Desk helps respond to customer inquiries faster. Zoho Creator allows businesses to develop apps for travel schedules. Zoho Campaigns automates email marketing to keep customers engaged. Using Zoho helps travel businesses avoid booking errors, improve service, and increase revenue.
Why Work with a Zoho Consulting Partner for Travel & Tourism?
Smartmates provides Zoho consulting services to help travel businesses grow. We offer:
- Custom Zoho setup
Adjusting features to fit travel needs. - Automation solutions
Reducing manual work and improving accuracy. - Booking and itinerary tracking
Helping businesses manage reservations efficiently. - Data security
Keeping customer and payment details safe. - Ongoing support
Assisting businesses as they expand.
With Smartmates, travel companies can automate bookings, improve customer communication, and track payments easily. Our solutions help businesses reduce errors, provide better service, and grow faster. We also provide security solutions to protect business and customer data.
Improve Your Travel Business with Zoho and Smartmates
With Zoho, travel businesses in New Zealand can:
- Manage bookings and customer inquiries efficiently.
- Automate invoicing and payment tracking.
- Plan and track itineraries easily.
- Improve customer engagement through email marketing.
- Use real-time data to make better business decisions.
A simple system helps businesses track reservations, handle payments, and provide better service. Automating tasks saves time and reduces mistakes. Digital tools help businesses grow while keeping operations smooth.
Work with Smartmates – Your Trusted Zoho Consultants
Choosing Smartmates means working with experienced Zoho consultants who understand the travel industry.
- Trusted Zoho agency
Experts in booking, customer service, and payments. - Custom Zoho solutions
Designed for travel businesses of all sizes. - Long-term support
Helping businesses improve efficiency and grow.
We provide solutions that help travel businesses manage bookings, track customers, and automate payments. Our team ensures businesses can reduce workload, improve organisation, and increase profits. Whether you run a small tour company or a large travel agency, Smartmates customises Zoho to fit your needs. We also provide training and ongoing support, ensuring teams get the most from Zoho’s tools. As a trusted Zoho agency, we work closely with travel businesses in New Zealand to improve efficiency and customer satisfaction.
Make travel management easier with Zoho and partner with Smartmates for expert Zoho consulting services today.
Request a Callback from Smartmates

Sarah
I’ll listen to your Zoho needs to understand your business challenges and goals, ensuring a tailored approach.
I’ll bring a certified Zoho engineer to our first consultation to explore solutions and clarify your requirements.
We’ll deliver your free project plan quotation, detailing the steps, timeline, and costs—up to this point, it’s completely free!
“My mission is to solve your key problems, build your trust in our capabilities and deliver exceptional value for money.”