Recognised as Australia’s Best Zoho Partner—now we help businesses in New Zealand unlock the full potential of Zoho Voice.*
- Zoho Voice solutions from $99/hour.
- Book a video call with our specialists.
- Get a detailed, personalised setup and optimisation plan.
Let Smartmates transform your data into actionable insights.
Minimum project size: 10 hours ($990).
*Based on Partner Points, as per Zoho’s partner assessment criteria.

Zoho Voice – Simplify Business Communication with Expert Zoho Support
Clear and reliable communication is essential for any business. Without a strong system in place, companies may struggle with dropped calls, unclear audio, and complicated phone setups. Businesses need a modern, cloud-based phone system that integrates smoothly with their existing tools.
Zoho Voice is a powerful VoIP (Voice over Internet Protocol) solution that allows businesses to make, receive, and manage calls effortlessly. With features like call routing, interactive voice response (IVR), and Zoho app integrations, Zoho Voice helps teams stay connected and work more efficiently.
As a Zoho authorised partner, Smartmates offers expert Zoho developer support and Zoho agency services to help businesses set up and optimise Zoho Voice. Whether you need help configuring call flows or integrating Zoho Voice with your CRM, Smartmates ensures a seamless experience tailored to your needs.
Why Businesses Struggle with Communication
Without a proper communication system, businesses often face these challenges:
- Poor call quality
Unreliable phone lines can cause frustration for both employees and customers. - Missed opportunities
Without a structured call system, businesses may lose valuable leads. - Complicated setups
Traditional phone systems can be costly and hard to manage. - Lack of integration
Separate phone systems can make it difficult to track customer interactions. - High costs
Old-fashioned phone services often come with expensive fees and maintenance costs.
Zoho Voice eliminates these issues by offering a cloud-based, cost-effective, and user-friendly solution for business communication.
How Zoho Voice Improves Communication
Zoho Voice provides a range of features that make business calls easier and more efficient:
- Cloud-based calling
Make and receive calls from anywhere using the internet. - Call routing and IVR
Direct calls to the right team members automatically. - Zoho app integration
Connect Zoho Voice with Zoho CRM and other Zoho tools for better customer management. - Call recording and logs
Keep track of call history for training and quality control. - Multi-device access
Use Zoho Voice on mobile, desktop, or web apps for flexibility. - Affordable pricing
Reduce costs compared to traditional phone systems.
With Zoho Voice, businesses can communicate better, serve customers faster, and keep track of important conversations.
Why Work with a Zoho Agency for Zoho Voice Setup?
Setting up Zoho Voice correctly ensures your business gets the most out of its features. Smartmates helps businesses with:
- Zoho Voice setup
Customising call flows, IVR, and routing for efficiency. - Integration with Zoho apps
Connecting Zoho Voice with CRM, Desk, and other tools. - User training
Teaching teams how to use Zoho Voice effectively. - Ongoing support
Troubleshooting and optimising call management. - Scaling solutions
Expanding Zoho Voice as your business grows.
With Smartmates, businesses can quickly implement Zoho Voice and ensure their communication system runs smoothly.
Upgrade Your Business Communication with Zoho Voice and Smartmates
By working with Smartmates, businesses can:
- Improve call reliability
Reduce dropped calls and poor audio quality. - Manage calls efficiently
Use advanced call routing and IVR to streamline communication. - Find a Zoho partner
Get expert support from a trusted Zoho agency. - Integrate Zoho Voice with other Zoho apps
Keep all communication in one place. - Save money
Lower costs by switching to a cloud-based phone system.
As a Zoho authorised partner, Smartmates ensures that businesses maximise the benefits of Zoho Voice while keeping communication simple and effective.
Work with Smartmates – Your Trusted Zoho Developer and Consultant
Choosing Smartmates means working with an experienced Zoho agency that understands how to enhance business communication.
- Trusted Zoho authorised partner
Experts in setting up and managing VoIP solutions. - Seamless integration with Zoho apps
Making Zoho Voice work with your existing tools. - Comprehensive training and support
Helping teams fully utilise Zoho Voice. - Ongoing optimisation
Keeping your phone system updated and running smoothly.
Take your business communication to the next level with Zoho Voice and expert Zoho support from Smartmates.
Explore Other Zoho Products:
Request a Callback from Smartmates

Sarah
I’ll listen to your Zoho needs to understand your business challenges and goals, ensuring a tailored approach.
I’ll bring a certified Zoho engineer to our first consultation to explore solutions and clarify your requirements.
We’ll deliver your free project plan quotation, detailing the steps, timeline, and costs—up to this point, it’s completely free!
“My mission is to solve your key problems, build your trust in our capabilities and deliver exceptional value for money.”